FOOTWEAR SIZE CHART
All orders are shipped with DHL. A link to track your order will be sent to you upon shipment.
Shipment transit times vary per country.
Europe: 1-3 days
North America: 3-5 days
Asia & Oceania: 3-7 days
Applicable taxes on your order will be calculated at checkout. VEJAS is not responsible for international costs or customs duties.
VEJAS accepts returns within 14 days of delivery date. All items must be returned unused and in selleable condition, with all original tags and packaging intact. Shoe outsoles are extremely fragile, they must be unmarked and in their original condition. To avoid damage, we recommend trying on the shoes on a clean, carpeted surface.
In order to initiate your return, please email email@example.com with your order number and reason for return. We will reply to confirm your request within 2-3 days, along with return shipment instructions. Please complete returns in a timely manner. Your order refund will be processed once item is returned to us and reviewed.
Please note shipping fees are nonrefundable. Sale items are not eligible for returns.
VEJAS is transitioning towards more sustainable modes of production.
We privilege the use of yarns and fabrics coming from responsible suppliers. Organically grown fibres. Less resource intensive fibres to cultivate, such as linen. Fibres that reduce waste, such as cupro, which is made from cotton linter, a by product of the cotton milling process. Using FSC certified tencel and viscose, when possible, to ensure these fibres are coming from responsibly managed wood sources. We use dead stock fabrics when possible, to utilize existing materials and reduce textile waste. Relegating the use of animal leather for accessories that most benefit from the unique qualities and durability of this material. Recycled polyester fibre labels and etiquettes.
Your order will be packaged in an envelope made from 100% recycled paper and sealed with recycled plastic tape. Please remove the clear plastic sticker on the front of the envelope and recycled plastic tape once you receive your order. The remaining envelope and paper shipping/customs documents can be recycled again.
If you have any questions related to our supply chain or material provenance, or any comments or ideas for how we could further our transition, please contact us at firstname.lastname@example.org.
It is always preferable to dry clean your garment, despite the hassle. If possible, by an ecologically responsible dry cleaner company. If indicated, garments made of jersey can be carefully handwashed and lain flat to air dry. Machine washing is discouraged because the tumbling process will damage the fibres and stitching of even the most durable garments over time. If you choose to machine wash a garment, please use the most gentle cycle, cold water, and avoid harsh cleaning agents such as bleach. Please never machine dry a garment, the heat will cause the structure of the fabric to contract and the garment will likely shrink. Lay garment flat to air dry.
TERMS OF SALE
VEJAS gathers your personal data when you use the site, interact with VEJAS or make purchases through the site.
In addition to information that you actively provide (e.g. when registering for the newsletter or providing your delivery address), information is automatically gathered or generated by VEJAS's systems (e.g. determination of your VEJAS items added to cart).
If you wish us to erase your client profile from the VEJAS system, kindly send a request to email@example.com.
TERMS OF SERVICE
This website www.shop.vejas-k.com is operated by VEJAS, société à résponsabilité limitée, a limited company with capital of € 4000,00, with registered office located at 1 Rue Véronèse, 75013 Paris, (FRANCE), registered with the Paris Trade and Companies Register under the number 852 827 906.